15th September 2017

Terms and conditions

General Terms and Conditions

  • Payments must be made via Paypal, a safe and secure way to send money using a debit or credit card or a bank account linked to Paypal.
  • Lessons must be paid in advance, when booking the date and time. If changes may occur, your money will be refunded or reused for the next lesson.
  • Cancellations must be made by email at least 24 hours before the class starts. Changes or cancelletions made with less than 24 hour time will be charged. 
  • No-shows will be charged.
  • Times and date of the classes will be confirmed before the payment is made.
  • After finishing  your reservation you will receive a confirmation of your payment by email.
  • All transactions are final. There are no refunds for classes.
  • All pakages are valid for 6 months after the date of purchase.

Trial Class

The trial class is 25 minutes long and it is free. After the trial class, you may or may not book a first real class.

In the event that you need to cancel or reschedule a trial class, you must notify the teacher at least 24 hours before the appointment.

Payments and fees

  • Lessons must be paid in advance, when booking the date and time. The appointment must be agreed by both parties before the payment is sent.
  • HABLA ESPAÑOL ONLINE is not responsible for any additional bank fees, interest charges, over draft charges or other fees that may occur in the moment of payment.
  • I reserve the right to change my fees. Notification will be made in advance in case of increases.

Changes or cancellations

  • Cancellations must be made by email at least 24 hours before the class starts. Changes or cancelletions made with less than 24 hour time will be charged.

Packs of Lessons

Packs of lessons are valid for 6 months after the date of purchase.

Teacher holidays and sick days

You will be notified in advanced when holidays will be taken.

If the teacher is not able to attend the lesson, you will be notified and the payment will be used to book the next lesson. Also, your payment can be refunded if you desire so.

 

If you have any more questions, do not hesitate to contact me.

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